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Return Policy

Simple

Bring the invoice and parts in original packaging for refund.

Quick

Satisfy the rules of H.C.Group return policy and we will issue a refund on the spot

Refund

Returned parts are accepted for refund if they are in original condition*

Return Policy

A standard $5 return processing fee will be applied to all returns. Additional fees may be incurred if the order has multiple items.

 

A packaging fee will be applied if the packaging is altered, damaged, or missing. 

For refunding invoices paid by card, there is a processing fee of 5% for all card transactions.

 

All bounced checks will incur a $30 bank return fee and the account will be limited to COD.

All returns must be made in a 30-day period. 

 

To avoid mistakes, check and provide

1) the model & submodel

2) VIN# to confirm the year

3) the correct side

We will not be responsible for any paint, labor, and material incurred in any case. We DO NOT accept any damaged and painted returns.

 

*Policy may be subject to change on a case-by-case scenario

**Parts must belong to H.C. Group

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  Columbia Branch  

1112 Atlas Rd

Columbia, SC 29209

(803) 776-2011

Store hours:

Mon.- Fri. 9 am to 5 pm

  Greenville Branch  

9 Construction Drive

Piedmont, SC 29673

(864) 203-2537

Behind Southern Shore Dentist Office (1116 Atlas Rd) and next to the backside of Gerber's Collision. 

2nd Warehouse on the left on Construction Drive. 

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